Advice for council leaseholders

As a council leaseholder you can make some energy efficiency improvements to your home however you will need to apply for permission to make certain alterations to your property.

If your heating and hot water is supplied by the council through a communal system, and you are having difficulties with payments please get in contact with us as soon as possible. Contact us at 0800 358 3783 or housing.enquiries@westminster.gov.uk

Leaseholder retrofit guidance

We are developing guidance for our leaseholders, outlining what you can do to improve the energy-efficiency of your home and when you need permission from us as the freeholder.

As freeholder many block or building-wide energy-efficiency improvements are our responsibility. We have published Retrofit Delivery Plans, which show our planned energy-efficiency works across the city. These plans outline what type of improvements will be considered for each estate and the timeframes for delivery.

If you would like to know about work to your home, you can contact us by calling 0800 358 3783 or emailing housing.enquiries@westminster.gov.uk