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Advice for social renters 

Energy saving advice and support for residents who rent their home from a housing association.

As a tenant of a Registered Social Landlord you have rights to a warm and healthy home and there are protections and support to help you with this. 

Contact your housing provider

Contact your housing association to report any concerns about conditions in your property or for more information on their plans to improve the energy-efficiency of your home.

Healthy homes check

We work with landlords and tenants to ensure rental properties meet Minimum Energy Efficiency Standards (MEES) and will take enforcement action against the minority of landlords that do not meet their obligations.

If your home has problems with heating, poor insulation or energy efficiency, please report your housing issue(link is external) and an officer will be in touch to discuss your issue.

Published: 11 February 2025

Last updated: 6 March 2025