Help with your energy bills

This page lists the key government grants and local advice and support services available to help you manage energy bills and any debt you may have with energy suppliers.

Advice and support services

The following free-to-use services can help you to manage your energy bills and debts, support you to apply for grants or help find you a better tariff. 

• Westminster Home Energy Advice Service - provides support via home visits. 
• AgeUK Westminster – provides support to residents aged 50+ via in-person drop-in sessions and phone.
• Citizens Advice Westminster - provides support via in-person drop-in sessions, Zoom calls and web chat.
• National Energy Action - provides support via phone, web chat and BSL Interpreter Service.
• SHINE London - provides support via phone.

Government Grants

There are several government schemes to help with energy bills: 

• Winter Fuel Payment, an annual payment of £200 to £300 for those aged 66 and above on means-tested benefits. If you are eligible, you’ll normally get the Winter Fuel Payment automatically and receive payment between mid-November and Christmas. 
• Cold Weather Payment, a £25 payment for every 7 days of very cold weather between November and March, for those getting certain benefits or Support for Mortgage Interest. If you’re eligible, you’ll get these payments automatically. You do not need to apply. 
• Warm Home Discount, a £150discount for some people getting Pension Credit or some people in low-income households. Your electricity supplier will apply the discount to your bill automatically if you’re eligible.

Cost of living support hub

Our cost of living support hub explains the full range of support available to help with the rising cost of living. This includes help with financial matters and food costs. 

Visit our cost of living support hub