Project design and approval

This stage is where the detailed planning, design and approvals takes place. The steps to this are summarised below:

Once the Client Brief (CB)  is agreed it is formally issued to the major works contractor for that area. The contractor is then responsible for developing a detailed plan to deliver the works. The contractor will also provide their own cost estimates at this stage. This document is called the Project Execution Plan (PEP).

Following scrutiny and review of this document, a pre- commencement order will be granted to the contractor, giving them permission to move forward with the final design details of the project. This will see surveys for things such as asbestos and lead carried out. Any ballots required will be carried out, as well as any planning approvals sought. At this stage the contractor will prepare a Service Provider Proposal (SPP).

Once this is approved, we will publish the plan on our website. Leaseholders will then be sent a Section 20 Notice of Estimate. The notice will set out the description and reasons for each aspect of the works. It will detail the project costs, and estimated individual leaseholder liabilities. Leaseholders have 37 days to make written observations. Depending on the size of leaseholder liabilities, we will offer 1-2-1 surgeries for leaseholders to meet and discuss the payment options available.

Once the detailed design is agreed, the contractor will receive a commencement order which allows them to begin mobilisation.

Before work starts onsite, the contractor will write to you to introduce their onsite team, their contact details, and invite you to a meet the contractor event. This event will be an opportunity to meet the team and ask any questions about the works being carried out to your property or estate.