Flagship North Paddington Community Hub to launch this Spring

Westminster Council’s flagship Community Hub will launch in North Paddington in March. The new facility at Ernest Harris House will bring services and support into the heart of the local community.

Community Hubs are a central part of the council’s commitment to building a Fairer Westminster, by making it easier for residents to access activities and support in their area. They act as a single front door where residents can get advice on housing, finances, employment & benefits, and IT literacy. The council launched two mini-hubs at Victoria Library and Charing Cross Library last year.

The Exchange at Ernest Harriss House will be Westminster’s first full Community Hub and will provide local residents with access to a wide range of activities, services, and support, tailored to the needs of the community. Operated by the trusted North Paddington Foodbank, an established local charity with a strong track record of supporting the community, The Exchange will collaborate with a range of partners to ensure the hub meets the diverse needs of its users.

Proposed activities available at this centre include coffee mornings, lunch clubs, health and wellbeing activities for older people, income, housing and employment advice, homework clubs, baking and cooking workshops, recovery group sessions, arts and crafts, community health groups and advice services.

This initiative represents the culmination of 18 months of collaboration between the council, local residents, and partners. Community members have been instrumental in co-designing the hub, influencing everything from its design and materials to the activities on offer and even the selection of the operator. The co-design process reflects the Council’s commitment to working differently under the Fairer Westminster plan, placing community voices at the heart of decision-making.

Councillor Cara Sanquest, Cabinet Member for Communities, said:

"I'm really pleased that Westminster City Council is opening a brand new Community Hub in the heart of North Paddington. This new public space will provide a place for local people in some of our most deprived wards to speak to council staff face to face, and to access support from the foodbank, as well as an exciting programme of cultural and social activities and support.

I'm proud that this new hub has been co-designed with local residents. We spoke with over 400 residents to find out they would like at the community hub, and I'm excited that we have been able to give local people real decision making power to shape the services and support in their local area."

Thomas Delap, Chief Executive, North Paddington Foodbank, said:

“The opening of The Exchange at Ernest Harriss House is a major step in tackling poverty, reducing health inequalities, and creating a truly welcoming space for everyone in the community. At NPFB, we’re proud to be leading this initiative—offering not just vital support, but opportunities for people to try something new or simply connect with friends over coffee. The hub will be a place where residents can access the help they need, engage in a rich cultural programme, and build lasting relationships—a true celebration of our diverse community.”