New housing service centre opens to support Soho residents

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Westminster City Council has opened a new housing estate office on Broadwick Street in Soho.  

On Monday, residents joined the Leader of Westminster City Council, Cllr Adam Hug and Cllr Liz Begum, Cabinet Member for Housing Services to mark the opening of the office.  

This is the fourth location to open in the past 18 months, following the opening of housing centres in Queens Park, Pimlico and Bayswater that the council committed to. 

The Soho Housing Centre will make it easier for residents to receive advice on specific issues, give feedback directly to staff and understand what support services are available to them. 

Kim, a Westminster resident said: 

"Today has marked a new beginning for us where everything is going to be on the doorstep for us. It has really made us as residents feel like we matter. I’m sure we’ll be in their office all the time bugging them."

Cllr Liza Begum, Cabinet Member for Housing Services at Westminster City Council, said: 

“I am delighted to be able to mark the opening of this office for Soho residents. This office is the eighth now established in the borough and allows us to bring our services closer to residents – something residents have repeatedly asked for.”  

The council’s Fairer Westminster Delivery Plan commits to giving tenants better face-to-face contact with housing staff by increasing the locations officers can work from across the city. 

Find out more about housing centre opening times.