Make a complaint
If you are not satisfied with the benefits service, you can make a complaint to:
- westminster.benefits@secure.capita.co.uk
- Westminster Benefit Services, PO Box 82, Erith, DA8 1WJ
- Phone: 0800 072 0042
- Customer Services Office at 180 Vauxhall Bridge Road, London SW1V 1ER
Alternatively you can contact your local Citizens Advice Bureau or other Advice Agency for assistance.
