What if my rates are too high?
The rateable value of a property is assessed by the Valuation Office Agency (VOA) of HM Revenue and Customs (HMRC) and forms the basis of the calculation of your business rates liability.
If you feel that your rates are too high, or if you have a valuation matter you wish to discuss, please contact the VOA on 03000 501501.
It should be noted that payment must continue to be made on the basis of the existing assessment as it appears in the current rating list, even whilst an appeal is outstanding.
Once official notification is received from the VOA of an amendment to the list, any necessary alterations to your account will be made and any appropriate refund issued.
Can I appeal against my property’s valuation?
The Valuation Office Agency (VOA) values all business properties for business rates. The valuation is based on information the VOA holds about your property. You can view and update this information at GOV.UK
If you need help you can contact the Valuation Office Agency (VOA). If you are unable to use the online service you can also contact the VOA on 03000 501 501.