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Smart energy meters

Information about smart meters, if you're able to have one, and how to get one installed.

A smart gas and electricity meter can help you take control of your home energy use. Smart meters come with an in-home display which shows how much energy is being used in near real time. You can see what you're spending in pounds and pence, which can help you to better understand and reduce your energy use. 

Energy suppliers are installing smart meters in homes across the country at no extra cost, to replace traditional meters. Contact your energy supplier to get a smart meter installed in your home(link is external)

  • If you're a council tenant, not all of our homes are suitable for smart energy meters. 
  • If you're a private renter, check your tenancy agreement as you may need your landlords permission to change the metering in the property, but they should not unreasonably prevent it.  
  • If you're a landlord, Ofgem recommend that tenants tell landlords before getting a smart meter installed, but that you should not unreasonably prevent installation. 

Published: 11 February 2025

Last updated: 11 February 2025