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Housing adaptations, grants and assistance

We provide support to residents to maintain independence and live comfortably and safely in their own homes.

Request free handyperson service

You can now make a handyperson booking online.  Telephone booking is still available by calling 020 7641 8959.

Information for residents

Our free handyperson service is to designed to help you with minor home maintenance tasks. This includes things like replacing light bulbs, fixing loose screws, and other small DIY jobs.

The service is open to residents who meet one of the following criteria:

  • aged over 60
  • are in receipt of disability benefit

Please be prepared to provide proof of your age or disability benefit receipt so that we can verify your eligibility.

This service does not include cover gardening, plumbing, decorating, electrical works or emergency repairs.

Tasks covered by the handyperson service

  • Install smoke or carbon monoxide alarm
  • Replace a toilet roll holder
  • Install a toilet seat
  • Replace a shower curtain or rail
  • Install curtains
  • Secure loose carpet
  • Replace lightbulbs
  • Draught-proof windows
  • Install shelves
  • Install small mirror or cabinet
  • Assemble a grab rail
  • Replace a washer in a tap
  • Other minor repairs

Tasks not covered by the handyperson service

  • Cleaning
  • Decorating
  • Electrical works
  • Flat pack furniture
  • Furniture removal
  • Gardening
  • Gas servicing
  • Major adaptations
  • Painting
  • Plumbing
  • Washing machine installation

How to book an appointment

Book online

You can now book an appointment at a time and date convenient to you.

Book an appointment 

Appointments are taken in customer preferred time slots each working day from Monday to Friday.

  • Mornings between 10am and midday
  • Afternoons between 1pm and 4pm

If our officer is delayed at a previous job they will call you to let you know when they expect to arrive or give you the opportunity to re-book the appointment. 

Book by phone

To book an appointment by calling 020 7641 8959

Published: 2 October 2023

Last updated: 28 February 2025