Making an application
If you would like to apply for social housing or are a Westminster Council or Registered Provider tenant needing to move to another property under certain circumstances, you need to complete an online application form.
If you have difficulty applying online, you can receive assistance by contacting the Housing Solutions Service on 020 7641 1000.
Please read the following information carefully before you apply;
- The form will take approximately one hour to complete, depending on your circumstances.
- If you are completing the application form using a shared computer, for example at a library, you will need to make sure that you close the browser completely when you have finished.
- Housing Solutions Service (HSS) will consider your taxable income and savings as part of the eligibility assessment. The threshold amount can change every April depending on the higher rate of income tax. Tax-free state benefits are excluded from the calculations, please see the following link for a list of state benefits that are taxable and non-taxable https://www.gov.uk/income-tax/taxfree-and-taxable-state-benefits
- Medical information – please note that by signing the Medical Assessment Form (MAF) you are giving consent for the Housing Solutions Service to contact your GP/Health Professional to share your medical information in relation to your housing application.
- Priority for housing is assessed in line with the Council’s Housing Allocation Scheme, depending on your circumstances at the time you apply. Further information on the priority groups can be found at https://www.westminster.gov.uk/housing-policy-and-strategy/allocations-scheme.
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Our new Allocations Scheme, launched in March 2025, introduces the following new Priority Groups. These will come into effect in September 2025:
- Exceptional Medical Priority.
- Cumulative Medical Priority.
- Medical Priority and Severely Overcrowded.
During the transition period, you will be assigned to the most appropriate group based on your circumstances and move into the new group from September 2025. - This privacy notice explains how we will handle your personal information when you contact us or use one of our services. View the Council’s housing privacy notice.
| Type of Proof | Who Needs to Provide It | Documents Required |
| Proof of ID | All household members |
One of the following for each household member;
|
| Three Years Residency | All adult household members |
One of the following covering every year for each household member;
|
| Income and Savings/Assets | All adult household members |
Any relevant documents from the following showing total annual income and savings/assets for each adult household member;
|
| Medical Information | Household members applying on medical grounds |
Any of the following that you already have for each household member with a medical issue;
|
| Residency Priority (10 Years) | Households applying for residency priority |
One of the listed documents per year of evidence:
Please note, if you are already a Westminster City Council tenant, you do not need to provide this evidence for the duration of your tenancy. Residency priority is awarded after 10 years in Westminster. If you would like to submit evidence prior to reaching the 10-year mark, it can be processed, and if accepted, your application will be flagged for additional priority once you reach 10 years of residency. Time spent in Temporary Accommodation placed by Westminster City Council, but outside of the borough, or through our Choosing PRS Scheme, will count towards your 10 years. |
