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How to apply for social housing

Read how to apply for social housing and what you need to make an application.

Making an application

This privacy notice tells you what to expect us to do with your personal information when you make contact with us or use one of our services. You can view the Council’s housing privacy notice here;

https://www.westminster.gov.uk/data-protection/housing-application-privacy-notice

If you would like to apply for social housing or are a Westminster council tenant wishing to move to another council property, you will need to complete an online application form.

Please read the following information carefully before you apply;

  • The form will take approximately one hour to complete, depending on your circumstances.
  • If you are completing the application form using a shared computer, for example at a library, you will need to make sure that you close the browser completely when you have finished.
  • Housing Solutions Service (HSS) will consider your taxable income and savings as part of the eligibility assessment. The threshold amount can change every April depending on the higher rate of income tax. Tax-free state benefits are excluded from the calculations, please see the following link for a list of state benefits that are taxable and non-taxable https://www.gov.uk/income-tax/taxfree-and-taxable-state-benefits
  • Medical information – please note that by signing the Medical Assessment Form (MAF) you are giving consent for the Housing Solutions Service to contact your GP/Health Professional to share your medical information in relation to your housing application.
  • Priority for housing is assessed in line with the Council’s Housing Allocation Scheme, depending on your circumstances at the time you apply. Further information on the priority groups can be found at https://www.westminster.gov.uk/housing-policy-and-strategy/allocations-scheme.
  • Depending on your circumstances, you will need to have some documentation to hand before you begin;
Type of Proof Who Needs to Provide It Documents Required
Proof of ID All

One of the following for each household member;

  • National/International Passport
  • Birth Certificates (full version)
  • Identify Card or Home Office Travel Documents
  • Full or Provisional UK photo card driving licence
Proof of Three Years Residency All adult household members

One of the following covering every year for each household member;

  • Utility bills e.g. gas, electricity, water rates etc
  • Tenancy Agreement
  • Mortgage Statements
  • Council Tax letter
  • Bank statements
  • Medical letters
  • School/academic correspondence
  • DWP benefit entitlement letters
  • Home contents insurance policy
Proof of Income and Savings/Assets All adult household members

Any relevant documents from the following showing total annual income and savings/assets for each adult household member;

  • HM Revenues and Customers Self-employment tax exemption certificate
  • Inland revenue tax notifications including child and family tax credits
  • Payslips
  • P60
  • P45
  • Annual Pension Statement
  • Contract of employment
  • Bank statements
Medical Information If applying on medical grounds

Any of the following that you already have for each household member with a medical issue;

  • Medical letters or reports including prescriptions, medication, treatments, operations, hospital discharge summary etc
  • Disability Benefit Award e.g., Disability Living Allowance or Personal Independence Payment
Proof of Two Years Employment Family households only

Any relevant documents from the following for the main applicant and/or partner covering each of the last two years;

If you are employed;

  • Contract of employment
  • Inland Revenue tax notifications including child and family tax credits
  • Payslips (covering current and previous employment)
  • P60
  • P45 (covering current and previous employment if applicable)
  • Annual Pension Statement
  • Letter showing award of Employment and Support Allowance
  • Bank, building society or credit card statements showing your salary payments

 

If you are self-employed;

  • an HM Revenue and Customs tax exemption statement showing your Unique Tax Reference Number (UTR) covering the last two years; plus
  • a statement of your annual pension contributions; or
  • Inland Revenue tax notifications including child and family tax credits; or
  • bank, building society or credit card business account statement showing regular income; or
  • a statement showing your National Insurance contributions for the last two years (obtainable from the National Insurance Contributions Office); or
  • self-assessment statement of accounts issued by your accountant for the last two years
Proof of Ten Years Residency Family households only

At least two different documents for each year from the following for the main applicant and/or partner;

  • Utility bills e.g. gas, electricity, water rates etc
  • Tenancy Agreement
  • Mortgage Statements
  • Council Tax letter
  • Home contents insurance policy
  • Bank statements
  • Medical letters
  • School/academic correspondence
  • DWP benefit entitlement letters

 

Continue to make an application 
 

Published: 7 January 2021

Last updated: 4 October 2024