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Payroll provider duties and administration information

Your duties as a City of Westminster Pension Fund payroll provider and what other functions you may need to undertake.

A payroll provider’s duties

This list covers your duties as a Local Government Pension Scheme (LGPS) employer’s contracted payroll provider. Additionally, you also have to comply with HMRC and automatic enrolment rules.

Your duties include:

  • enrolling employees in the LGPS and deduct contributions 
  • informing Hampshire Pensions Services of:
    • new starters
    • changes of details or employment for existing employees who are scheme members
    • leavers 
  • dealing with employees who opt out 
  • maintaining accurate records 
  • paying correct employee and employer contributions into pension fund  
  • updating pension bands every April  
  • providing end of year, annual returns, information

We have created a Pension Administration Strategy (PAS) which sets out the relationship framework between the fund and its scheme employers. Working together we can meet our statutory obligations for members.  

As a scheme employer’s contracted payroll provider, we recommend you familiarise yourself with the PAS as failure to comply will mean that your scheme employer may incur a financial penalty. 

Document

Hampshire Pension Services also provide an employer’s manual which a comprehensive overview of the responsibilities and duties of a scheme employer. We ask that you familiarise yourself with its contents and use it for reference. It will help make it clear what your service provides for the employer and what it does not provide and the related roles and responsibilities.

Read the employer's manual

Published: 20 March 2025

Last updated: 20 March 2025