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Information for guests

Information and support for Ukrainian refugees.

During your sponsorship

Contact the URT

As soon as you arrive, please contact us to let us know you have arrived safely.

Welfare check

We will schedule a mandatory welfare check appointment to ensure your well-being, address any concerns, and provide necessary support. The welfare check will be conducted in person at your sponsor's home. This ensures a smooth transition and a sustainable living arrangement for at least six months.

Eligibility for welcome payments

Each Home for Ukraine guest is eligible for a £200 welcome payment upon arrival in the UK.

How to receive the welcome payment

Please contact us to confirm your arrival and provide a copy of each guest's ID (Passport, BRP, or eVisa) upon arrival. Payment cannot be made for guests who have not yet arrived.

Payment

The welcome payment will be issued on a prepaid card during the welfare check visit. After contacting us and providing a copy of your ID, you can expect to receive the payment within a week.

Purpose of the welcome payment

The welcome payment will help with your initial expenses while you find work or apply for benefits.

If you need any additional financial support before or after receiving your welcome payment, please don't hesitate to contact us.

Published: 16 April 2025

Last updated: 16 April 2025